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Last updated: February 22, 2026

Privacy Policy

VAuto mobile application

1. Introduction

This Privacy Policy describes how IO LAB ("we," "us," or "our") collects, uses, and protects information when you use the VAuto mobile application (the "App"), available on Google Play and the Apple App Store. The App is operated by IO LAB and is associated with our website at https://iolabegy.com.

By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

2. Information we collect

We may collect the following types of information:

  • Account information: such as name, email address, phone number, or login credentials when you register or sign in.
  • Usage data: how you interact with the App, including features used, session duration, and crash or performance logs.
  • Device information: device type, operating system version, unique device identifiers, and mobile network information.
  • Location data: only if you grant permission and the App requires location for its features (for example, maps or nearby services).
  • Content you provide: information you submit through forms, support requests, or in-app features.

3. How we use your information

We use collected information to:

  • Provide, operate, and maintain the App and its features
  • Create and manage your account
  • Improve performance, security, and user experience
  • Respond to support requests and communicate with you
  • Send important notices about the App or policy updates
  • Comply with legal obligations and enforce our terms

4. Legal basis (where applicable)

Where required by law (for example, in the European Economic Area), we process personal data based on your consent, performance of a contract, legitimate interests, or legal obligations.

5. Sharing of information

We do not sell your personal information. We may share information only in these cases:

  • Service providers: trusted partners who help us host data, provide analytics, authentication, or customer support (bound by confidentiality obligations).
  • Legal requirements: when required by law, court order, or government request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required.
  • With your consent: when you explicitly agree to sharing.

6. Third-party services

The App may use third-party services (such as Google Firebase, analytics, or cloud hosting). These providers have their own privacy policies governing how they handle data. We encourage you to review their policies. Links to major store policies:

7. Data retention

We retain personal information only as long as needed to provide the App, fulfill the purposes described in this policy, or comply with legal requirements. When data is no longer needed, we delete or anonymize it where reasonably possible.

8. Security

We implement appropriate technical and organizational measures to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your rights and choices

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to withdraw consent. You may also:

  • Update account details in the App settings where available
  • Disable location or notifications in your device settings
  • Uninstall the App to stop further collection through the App
  • Contact us to request access or deletion of your data

10. Children's privacy

The App is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take steps to delete it.

11. International transfers

Your information may be processed in countries other than your own, including Egypt and other locations where our service providers operate. We take steps to ensure appropriate safeguards where required by law.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or the VAuto App, contact us:

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